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Workshops and Training Programs:

• Standout Strategy Session:  Designed to guide you and your team through a process that helps you identify or create your differentiator(s) that allow you to clearly stand out from your competition.
• Ideal Customer Blueprint Workshop:  This workshop walks participants through a step-by-step process to define their ideal customer (often in more detail than they ever have previously,) to help them create an actionable plan to attract the right customers.
• The Client Shift Solution:  Most businesses only have a fraction of their customer base made up of their ideal clients.  This program helps participants craft a strategy to transform their current customer base to one that includes more of their ideal clients.
• Value-First Marketing Sprint:  Most staff members have never had any sales training nor thought about the process in more than a transactional fashion.  This workshop helps participants view your products and services from the perspective of the value they provide in your customers’ eyes.  This insight can do wonders for helping staff convert sales opportunities.
• Vision-to-Action Business Workshop:  This workshop is a detailed exploration of your customer’s journey.  Every interaction from the first time they become aware of your business through their first contact, subsequent interactions, their purchasing process and post-transaction experiences.  Each step along the way is an opportunity to further elevate and solidify your brand and customer loyalty or lose it all in one fell swoop because of a simple oversight.  When you systematize your customer’s journey, you produce a duplicatable process that makes it simple to provide a consistent experience for your clients which can result in raving fans!